Sarie — Iraqi ride-hailing with price offers, live in Mosul

Instead of a fixed price imposed by the app, the rider and driver agree on the fare inside the app — just as they do on the street, but transparently and safely:

1. You set your pickup and destination; the app shows a suggested price, the distance and the expected time.
2. Your request reaches nearby drivers, and each sends an offer: they accept the suggested price or adjust it.
3. You see every offer with the driver's name, rating, car and arrival time, sorted by cheapest, fastest or best-rated.
4. You accept the offer that suits you; the trip starts and you track the driver live on the map.

Cash to the driver is the main method today, and you pay only the amount in the offer you accepted — no surprise add-ons.

The app also has a wallet for refunds, compensation and promotions, usable inside the app. Local electronic payment methods are being added city by city and appear in the app once enabled. Your card details never pass through our servers.

The suggested price is based on the actual road distance (not a straight line), the expected trip time, your city's tariff and the car category if you choose one. Very short trips have a minimum fare.

• Maximum: no driver can offer more than twice the suggested price. If the suggestion is 4,000 IQD, the highest possible offer is 8,000 IQD.
• Minimum: offers cannot drop below a floor that protects drivers from losing money.
• At peak times the tariff may rise — this is always shown before you request.

And you decide: no trip starts until you accept an offer.

• No offers, or none you like: your request is automatically re-sent to nearby drivers several times, and the search radius widens gradually.
• No driver within 15 minutes: the request is cancelled automatically at no charge, with an apology that no drivers are currently available.
• The driver cancels after you accepted: no fee for you; your request goes straight back to searching, and the cancellation is recorded on the driver's account.
• You cancel: free before accepting an offer. After acceptance, a cancellation fee may apply where enabled in your city — the amount is shown before you confirm.

Fastest: inside the app → Support → New complaint. It reaches us linked to your trip and its number (e.g. SA-260923-4829173), so we don't have to ask you for details.

• Phone & WhatsApp: +964 771 982 3733
• Email: ammarsoftware89@gmail.com
• Facebook: Sarie page

Lost something? Report it in the app as soon as possible and we'll help you reach the driver.

• Sign-in with a one-time code sent to your phone — we will never ask you for it.
• Verified drivers: no driver can work before our team reviews their ID, driving licence, vehicle documents and profile photo.
• Transparent trips: you see the driver's photo, name, car and plate before boarding, track them live, and every trip has a reference number.
• Two-way ratings keep bad actors out; violating accounts are suspended.
• Your data: connections are encrypted, we never sell your data, card details never touch our servers, and you can delete your account from the app.

Full details in the Privacy Policy and Terms & Conditions.

Sarie currently operates in Mosul, where we launched. We are expanding to the rest of Iraq's governorates step by step, and announce each new city on our Facebook page and in the app.

1. Download Sarie Captain from Google Play and sign up with your phone number.
2. Enter your details, your car and plate number, and upload your profile photo and documents.
3. Our team reviews your application; once approved you start receiving requests and sending offers.

Sign-up is free; the platform commission is deducted from completed trips only and shown in your wallet.

Yes — downloading and signing up to both apps is free. Riders pay only the fare they accepted; drivers pay the platform commission on completed trips.